SHOPPERS have been told to check their bathrooms as more roll-on deodorants are removed from shelves.
The safety notice links irritation reports to a manufacturing change affecting a raw material in select batches.
Authorities say the problem was triggered by a change in the manufacturing process
Mitchum has withdrawn the select 48-hour 100ml roll-on deodorants from the market while the issue is investigated.
What’s been pulled and why
An official product safety notice confirms select batches of Mitchum 48-hour 100ml roll-on antiperspirants have been withdrawn from the market after reports of adverse effects, “in particular skin irritation,” following a manufacturing process change affecting a raw material used in some batches.
The affected products include Mitchum Women’s and Men’s 48-hour roll-ons, packaged in the brand’s light and dark green bottles.
Scents include Women’s Powder Fresh, Shower Fresh, Unscented, Pure Fresh and Flower Fresh, and Men’s Ice Fresh, Clean Control and Sport.
All are 100ml roll-ons made in South Africa, and the affected batch numbers are listed in this government report.
Retailers and distributors have been told to remove affected units from sale immediately.
Instagram / @mitchumukAn official notice confirms that select batches of Mitchum antiperspirants have been withdrawn from the market[/caption]
What’s the risk?
Posting a statement to Instagram, Mitchum UK apologised to anyone who had experienced “temporary irritation” after using certain batches during the time it took them to complete their investigation.
But customers were left furious, saying Mitchum had downplayed their symptoms.
Authorities say the problem was triggered by a change in the manufacturing process that affected a raw material in select batches.
Since then, consumers have reported adverse effects, in particular skin irritation, after use.
Some shoppers have reported experiencing rashes, bumps, and a sensation of “burning” underarms on social media and in recent news reports.
Mitchum has issued an apology after complaints about “itchy, burning armpits” surfaced, and is advising customers to check batch numbers before use.
SuppliedMitchum is asking affected customers to contact them to register for a refund[/caption]
What you should do now
Stop using the product if your roll-on matches an affected batch. The official guidance also advises customers to discontinue using further antiperspirants until any irritation subsides.
If you experience a reaction, gently wash the affected area, avoid using any fragranced products until the irritation subsides, and seek medical advice if symptoms persist or worsen.
Check the batch list. The full list of affected batches is available via the Product Safety Report on GOV.UK, which also includes an image to help you identify the bottles in question.
How to get a refund
Mitchum is asking affected customers to contact them to register for a refund.
You can contact the brand through its dedicated FAQs page for this issue.
Keep your bottle and any proof of purchase, if available, along with a photo of the batch code for faster processing.
How to get rid of a rash under your armpits
If you want to be rid of your underarm rash once and for all, you ideally need to work out what’s causing it in the first place.
Causes include contact dermatitis, candida, or allergies to certain fragrances and dyes.
While you get to the bottom of the cause, armpit rashes and itchiness can be soothed by:
Having a warm colloidal oatmeal bath
Applying an anti-itch cream
Using unscented moisturisers (if your itch/rash is being caused by dry skin or eczema)
Putting cool compresses under your armpits to try to calm the area
No matter how much you want to scratch your underarms, it’s really important you resist the urge, as this will only further irritate the skin.
It can also potentially make your rash angrier and cause it to spread.
Source: Holland & Barrett
What Mitchum and regulators are saying
Previously, a Mitchum spokesperson stated that a product recall has not been issued, telling Sun Health, “Consumer well-being is always our priority, and we are truly sorry some of our customers have experienced temporary irritation.
“This is not the experience they expect from us. We take this kind of feedback extremely seriously and have worked hard to investigate the cause.”
The Office for Product Safety and Standards has now published a Product Safety Report noting a health risk and confirming the brand’s corrective action to withdraw the product from the market.
Separate consumer warnings and recall notices have also reiterated that select batches are being removed from shelves and that customers should verify batch numbers before use.
If your Mitchum 48-hour 100ml roll-on in any of the listed scents is from an affected batch, dispose of it, check the code, and claim your refund.
If you’ve had symptoms beyond “temporary irritation,” speak to a healthcare professional.
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