A PHONE network is down across Spain with emergency services out of contact just weeks after a national blackout caused chaos.
Problems with Telefonica are affecting corporate landline networks and data services, with some 112 lines forced to set up alternative numbers for locals.
GettyThe Valencian Community’s 112 call centre first reported the outage at 8:15am local time[/caption]
GettyThe Telefonica network problems are affecting corporate landline networks and data services[/caption]
The Department of Security said that around 4am local time, emergency call centre operators noticed “problems with some of the calls coming [in]”.
People affected by the outage that were desperate for emergency services had their “voices cut off” during calls, with operators having to ring them back.
The Valencian Community’s 112 call centre first reported the outage, with the issue now affecting the Basque Country, Andalusia, Extremadura, and Aragon.
The exact cause of the devastating outage has not yet been specified, with work underway to restore normal service.
All voice services by Telefonica have been affected.
According to Downdetector which reports service issues to businesses, the incidents began just after 2:00am local time and affected fixed internet service.
An overwhelming 72 per cent reported outages, with another 18 per cent reporting no signal and 10 per cent with a “total outage”.
Issues that caused the outage are “unrelated to 112 in the Valencian Community,” according to GVA.
A Telefonica spokesperson said: “We have carried out some network upgrades that have affected specific services at some companies.
“We are working to resolve this.”
The Valencian Government’s 112 Emergency Service has activated an alternative number for those affected.
Meanwhile the 112 service in Aragon took to social media to make people aware that “the 112 telephone line is inoperative,” and activated three alternative numbers.
The horror incident isn’t affecting all calls but appears to be occurring randomly.
It comes after 30,000 users across several towns and cities on La Palma island lost electricity earlier in May, according to the local council.
Towns including Los Llanos de Aridane, Breña Alta, Santa Cruz de La Palma, and Fuencaliente, were affected
The island was not affected by the massive blackout that hit most of Spain and Portugal on April 28.
Airports and hospitals shut down and trains screeched to a halt across the Iberian peninsula – with officials blaming a “rare atmospheric phenomenon” for the power cut.
Roads in Spain, Portugal and parts of France were left snarled up with traffic as lights and signals went blank – with emergency officers drafted in to tackle the bedlam.
Hundreds of passengers were also left trapped on trains.
In Madrid, emergency crews carried out 286 rescues to free people trapped in lifts, while passengers in Portugal were forced to flee darkened underground tunnels.
La Palma is the Canary Islands’ fifth largest island and is known for its fresh produce and exports nearly all of Spain’s bananas every year, alongside sweet mangoes, avocados and papayas.
People shop for groceries using their phone as flashlight during a widespread power outage that struck Spain and Portugal a few weeks ago Published: [#item_custom_pubDate]
