A POPULAR Amazon product is being urgently recalled due to its “high risk of electric shock”.
The beauty product has been deemed unable to meet a number of requirements outlined by the Office for Product & Safety Standards.
AmazonThe Local Authority Trading Standards notified of the product’s risks[/caption]
It is the Kaloary Roll-on Wax Kit, which includes an electrical wax warmer, soft wax cartridges, wax strips and an after-wax treatment oil.
The heating elements of the kit have been found to be insufficiently insulated, which is the cause of the product’s high electric shock risk.
Additionally, the plug that is supplied with the warmer does not contain a ballast and the fuse is counterfeit.
In the recall notice, the Office for Product Safety & Standards warned: “During normal use, the product could short-circuit, causing electric shock.
“Improvements are also required to marking, labelling and documentation.”
Whilst the kit as a whole is not considered to be counterfeit, the fuse is suspected to be.
It has subsequently been categorised to have a high risk level of electric shock.
The product does not meet the requirements of both the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
The wax kit, which comes in a light pink rectangular box from China, is said to be destroyed at the border as a corrective measure.
It received a mixture of responses from Amazon users, with 65% of customer reviews giving a five star rating.
One wrote: “This is the perfect DIY starter wax kit.
“Comes with all the tools needed and instructions as well.”
However, 23% gave the product one star, with one customer who made the warning: “It literally melted and tripped out my electricity, it started out that the wax wouldn’t melt so as per instruction leave it on hour max so did but before an hour it started smoking a tripped out, not impressed.”
The Kaloary Roll-on Wax Kit from Amazon is not the only popular beauty product that has had to be recalled for its electric shock risks.
Last month, shoppers around the UK were warned not to use an electric hair cap due to the risk of it causing electric shock or fire.
It was the Beauty Hair Revitalise Steamer Cap by Eclat Cosmetic Ltd. and was being sold at TK Maxx and Homesense stores from the beginning of the year.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
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